- What is Padma Resident?
- Who can I contact for further enquiries on Padma Resident?
Padma Resident is Padma Hotels ' guest rewards programme. It is designed to reward and accord exclusive privileges to our loyal guests at any of our participating hotels.
Email your enquiries to [email protected] and our dedicated Padma Resident membership team will respond to you.
- How many types of Padma Resident memberships are there?
- How do I qualify for membership
- Do I have to pay for the membership?
- What is validity period of membership?
- How long does it take to process my application?
- How do I inform of the changes in my personal details?
- I can’t remember my Padma Resident login ID. How do I get a new one?
There are three types of Padma Resident memberships - Preferred Padma Resident, Royal Padma Resident, and Ambassador Padma Resident. There is no supplementary membership for either tier; every membership is valid for one member only.
All Padma Residents will be awarded Padma Points for every qualifying stay at any participating hotel. Padma Points may be used during staying period for payment of room nights, room upgrades and food and beverages, except payment to the third party.
Guests who have stayed at participating Padma Hotels with one (1) qualifying stay are able to join the Preferred Padma Resident membership by sign up on the website or contact the guest relation officer at the resort.
Guests or Preferred Padma Residents who have accumulated 30 qualifying room nights or more at participating Padma Hotels over the last 36 months, will be invited to become Royal Padma Residents upon qualification.
Guests or Royal Padma Residents who have accumulated additional 60 qualifying room nights or more after becoming Royal Padma Resident at participating Padma Hotels over the last 36 months, will be invited to become Royal Padma Residents upon qualification.
Do note that only individuals aged 21 years and above are eligible to participate in the Padma Resident programme.
No, there is no fee for either tier of membership.
Preferred Padma Resident valid for a lifetime.
Both Royal Padma Resident and Ambassador Padma Resident memberships have a validity period of 3 years from the date when the membership commence.
Preferred Padma Residents, Royal Padma Resident and Ambassador Padma Resident will need at least one qualifying stay within the next 36 months or the point will be expired and will be downgraded for Royal Padma Resident and Ambassador Padma Resident.
Once your membership has been successfully registered, a notification with a Preferred Padma Resident ID and a password will be sent to the email address you have provided. You can start earning Padma Points by quoting your Preferred Padma Resident ID when you make your reservation.
You can log onto your account on Padma Resident Website to update your profile.
Simply send us an email to [email protected] and we will email you your Padma Resident login ID and a new password.